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Secure remote access
Simple, secure access to apps and desktops from anywhere.
Today’s fast-paced business world requires IT organizations to supply tools that allow employees to quickly react to the demands of a competitive environment. Whether they are in the office or remote, employees need secure access to corporate resources. Many organizations protect their highly sensitive intellectual property and customer data by locking down the corporate network and turning to an SSL VPN solution for remote access. This approach extends the secured network to unsecured, remote devices, increasing risk rather than protecting against it. This is why many organizations are choosing Citrix Virtual Apps and Desktops to give users fast, secure, remote access to their office apps and desktops from any device.
A number of business issues are accelerating the adoption of secure remote access solutions:
Demand for more flexibility in the workplace
Employees need to be untethered from the physical office to stay productive as they balance the demands of work and home. As the boundaries between the two become less defined, employees increasingly need safe and secure access to business resources from outside the corporate network.
Enterprise adoption of tablets, smartphones and other mobile devices
Today’s mobile devices are more powerful than ever, and are fully capable of executing complex business transactions. However, these devices roam across mobile networks, making them more susceptible to security breaches and more attractive to hackers, given the vast amount of sensitive business data they can contain. This situation is forcing IT to determine which business transactions are appropriate for mobile devices.
Balance protection of sensitive data with user flexibility
In the age of mobility, protecting corporate data and resources becomes even more challenging. The remote devices used to access them not only vary in form factor and operating system, but are often employees’ personal devices, outside the control of IT. This is why organizations should secure sensitive information behind the hardened barrier of a corporate network, rather than extend the network to these devices through a VPN.
Broad use of VPNs over unsecured networks
Remote IT administrators may require full access to the corporate network, as provided by an SSL VPN, but not every employee should be granted that same level of freedom. Extending the corporate network over a VPN tunnel to everyday users only introduces more security risk. In addition, VPNs may restrict the user experience or require additional training, making the search for an alternative solution even more compelling.
Citrix is the proven leader in desktop virtualization
Both Gartner and IDC have named Citrix a leader in app and desktop virtualization because Citrix is the only vendor with an array of virtualization technologies to suit any use case, including the ability to deliver secure, remote access to apps and desktops from any device. Citrix is focused on addressing the broadest range of use cases, rather than simply providing a one-size-fits-all product.
Citrix Virtual Apps and Desktops
Citrix Virtual Apps and Desktops allows IT to deliver secure, remote access to mission-critical Windows apps, data and desktops from any device. Keeping corporate resources secured in the datacenter enhances security and mitigates the risk of data loss. Only Citrix Virtual Apps and Desktops leverages HDX technology from Citrix to deliver fast, high-performance, secure access over any type of network connection.
- Mobile device integration – To enhance the user experience, Citrix Virtual Apps and Desktops is integrated with the Citrix mobility pack to dynamically transform the app or desktop interface into a touch-friendly format when accessed from a tablet or smartphone.
- Use case-driven design – Citrix Virtual Apps and Desktops offers a variety of VDI and server-based app and desktop delivery options that enable IT to provide secure, remote access to the right resources based on the needs of the associated user group.
- Optimized user experience – Citrix Virtual Apps and Desktops leverages HDX technologies to ensure the best possible experience when accessing a virtual app or desktop over any network connection, including WAN and international connections.
- Secure-by-design architecture – Citrix Virtual Apps and Desktops is inherently secure: Citrix Virtual Apps and Desktops remain protected in the datacenter and only screen updates, mouse clicks and keystrokes—not data—traverse the connection. In addition, the SmartAccess policy engine can control specific permissions associated with tasks such as drive mapping, clipboard transfers and printing
The complete Citrix solution
The Citrix solution for delivering secure remote access is built on Citrix Virtual Apps and Desktops and other Citrix technologies: Citrix Workspace app, Citrix Gateway, HDX technology and StoreFront.
Citrix Virtual Apps and Desktops
Citrix Virtual Apps and Desktops is an industry-proven, flexible application and desktop virtualization platform that delivers the best possible user experience on any type of device, even in the most challenging network conditions. Based on a cloud-ready architecture, Citrix Virtual Apps and Desktops delivers any Windows application or desktop running in a private or public datacenter with secure, on-demand access. Desktop virtualization with Citrix Virtual Apps and Desktops can leverage Remote Desktop Shared Hosted (RDSH) technology to enable multiple users to connect to a single server with access to an isolated instance of a Windows Server desktop. It also offers a full range of virtual desktop options, including remote PC access, which enable secure, remote access to a physical PC desktop, and a full range of VDI technologies enhanced for centralized desktop image management, while providing a highly personalized user experience.
Citrix Workspace app
The Citrix workspace app universal thin client runs on virtually any device operating platform, including Windows, Mac, Linux, iOS and Android. This is the one client users need to access their Windows desktop from any device, including tablets and mobile devices. Citrix Workspace app can be downloaded and installed easily by the user. After that, Citrix Workspace app manages itself, downloading any additional components it needs based on the services offered to the user.
Citrix Gateway is a secure application, desktop and data access solution that gives administrators granular application-, desktop- and data-level control while empowering users with remote access from anywhere. IT administrators gain a single point of management for controlling access and limiting actions within sessions based on user identity and endpoint device. The results are better application security, data protection and compliance management.
StoreFront provides self-service subscription to applications and desktops via an enterprise app store, giving employees convenient access to all the applications they need and are authorized to use. Also, these applications follow them on all the devices they use for a consistent interface and enhanced experience.
Citrix has been perfecting HDX high-definition user experience technology over the last 15 years to provide a like-local PC experience, even when the desktop is accessed remotely.
- Multiple WAN optimization technologies improve performance over challenging network conditions and lower bandwidth requirements for remote access to rich video, real-time audio and graphics-intensive applications running on the physical desktop
- Multiple compression technologies optimize application performance
- Quality of service (QoS) controls enable IT to fine-tune traffic types and priority levels over dedicated virtual channels for smooth application delivery
The workplace is no longer defined by cubicle walls. Today’s always-connected workforce needs instant access to critical business apps and data from anywhere, but IT administrators must ensure that the remote access solution keeps sensitive information secured. Citrix Virtual Apps and Desktops is recognized as the industry-leading solution for app and desktop virtualization, making Citrix the right choice for secure, remote access.
Royal Caribbean Cruises Ltd. is the second-largest cruise line operator in the world. The company enables a global, mobile workforce to work better using Citrix products, including Citrix Virtual Apps and Desktops. With anytime access to critical applications, Royal Caribbean is able to save on costs while providing a great user experience to their employees. “With Citrix, we can make more information readily available to our call centers. That streamlines the whole process, helping each agent get the latest data so they can answer more questions with greater accuracy and efficiency. The end result is a happier customer,” said Reservation Supervisor Scott Hartman.
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Concha y Toro
Concha y Toro is Latin America’s largest producer of wines and the eighth largest winemaker worldwide, with vineyards located in Chile, Argentina and the United States. By creating a centralized management platform for its corporate applications, Concha y Toro has sparked a cultural shift within the organization, as the new infrastructure model has enabled the experiences of users based at all locations to be brought to comparable levels. “With Citrix, any employee can securely access the latest application we’ve been working with at headquarters without waiting for a technician to make an onsite support visit, which makes them much more productive,” explained Daniel Durán, information technology and process manager.
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O’Neill, the original California surf, snow and lifestyle sports clothing and footwear company, was looking for a way to increase app and desktop availability and provide full, redundant solutions to remote users. The company especially needed a high-availability solution to make sure the remote workplace was always on. “With Citrix, we not only have a remote workplace that is load balanced and always available, but also important web applications like our product focus system application used for BI information and planning now have a failover function that was previously impossible without manual intervention by the IT staff.” said Peter Maljaars, global IT service and infrastructure manager.
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